dbForge Documenter PDF-issue

Discussion of open issues, suggestions and bugs regarding database management and development tools for SQL Server
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erikoberg
Posts: 4
Joined: Wed 04 Jan 2017 13:11

dbForge Documenter PDF-issue

Post by erikoberg » Wed 04 Jan 2017 13:17

Hi
I'm currently evaluating dbForge documenter for SQL-Server.
Everything seems to work fine, but if i select to generate output to a pdf-file. No output file is created after the generation is completed.
I hope this is a known error that I can solve easily, if so tell me how :)
Best regards
Erik

alexa

Re: dbForge Documenter PDF-issue

Post by alexa » Wed 04 Jan 2017 15:37

Could you please perform the following:

1. Select 'Tools -> Options...' from the main menu. The 'Options' window opens.
2. Navigate to the 'Environment -> Output' branch.
3. Select the 'Write queries sent by the program to the SQL Log' and 'Log application errors' options.
4. Unselect the 'Delete application log after closing' option. Click 'OK'.
5. Reproduce the issue and send us a *.log file with the latest date from the folder:
%SystemDrive%\Users\%UserName%\AppData\Roaming\Devart\dbForge Documenter for SQL Server\

Also, please specify what version of SQL Server you are using.

You can send a reply straight to our support system at supportATdevartDOTcom and alexaATdevartDOTcom

erikoberg
Posts: 4
Joined: Wed 04 Jan 2017 13:11

Re: dbForge Documenter PDF-issue

Post by erikoberg » Mon 09 Jan 2017 10:16

I sent log to you on january 5 to [email protected], hope you got it properly, i know sometimes attachments can cause issues with our e-mail security.

alexa

Re: dbForge Documenter PDF-issue

Post by alexa » Mon 16 Jan 2017 14:30

Thank you for the reply. We have received the files you sent us.

We will fix this issue in the next product build and will notify you once it's available for downloading.

erikoberg
Posts: 4
Joined: Wed 04 Jan 2017 13:11

Re: dbForge Documenter PDF-issue

Post by erikoberg » Wed 08 Mar 2017 10:25

Is this issue solved in the latest realeses?
I see new releases has been made avaliable.

alexa

Re: dbForge Documenter PDF-issue

Post by alexa » Wed 08 Mar 2017 18:08

The new build of dbForge Documenter for SQL Server with the fix should be released in about two weeks.

alexa

Re: dbForge Documenter PDF-issue

Post by alexa » Mon 24 Apr 2017 14:19

We would like to let you know that we have released dbForge Documenter for SQL Server v1.1 where the issue you reported is fixed https://www.devart.com/dbforge/sql/docu ... nload.html

Thank you for your help in improving dbForge Documenter for SQL Server.

erikoberg
Posts: 4
Joined: Wed 04 Jan 2017 13:11

Re: dbForge Documenter PDF-issue

Post by erikoberg » Wed 26 Apr 2017 08:54

Unfortunatly i still fail to create a PDF-file.
have sent the same errorlog again.

alexa

Re: dbForge Documenter PDF-issue

Post by alexa » Wed 26 Apr 2017 12:47

Thank you for bringing this to our attention.

We will fix this issue in the next product version.

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