OFF TOPIC POST (SORRY, I COULD NOT FIND ANOTHER WAY)

Discussion of open issues, suggestions and bugs regarding LinqConnect – Devart's LINQ to SQL compatible ORM
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dumbledore
Posts: 2
Joined: Wed 04 Oct 2017 06:59

OFF TOPIC POST (SORRY, I COULD NOT FIND ANOTHER WAY)

Post by dumbledore » Wed 04 Oct 2017 07:17

First off, Forum readers, if your not an employee of DevArt, you can move on, this post is NOT for you, I apologize in advance for using the forum this way, but I had NO OTHER WAY TO CONTACT DEVART...

Moderators.. You can delete this post, I don't care, but if you could please pass it on to devart so they can contact me via email that would be great. I literally had no other way to contact them as you can see from below. Registering for the forum works great!! so good work forum admins!! Your Rock.. but apparently your website guys need some assistance.

Hey Devart... I have to be the one to tell you ... YOUR WEBSITE DOES NOT WORK!!!! WOW......
Registered, tried to login but had no password... reset password, was told was successful, tried to login, error, reset password (shorter), was told was successful, tried to login, error....reset password (shorter and less complex)... was told successful, tried to login, error... tried to submit trouble ticket via support site, it asked for login,.. tried to login and IT WORKED!... noticed the URL said old.devart.com... Well. It seems that your OLD website works anyhow, and your NEW one does not. Trying to submit this text using the url: https://old.devart.com/company/contactform.html but it says my NAME is required, but I cannot edit the name field...I assume this is because my PROFILE is not complete yet, but I cannot LOGIN so that I can fill it out.
yep.. cannot submit it.. NAME is REQUIRED, but I cannot edit it... Your website needs some MAJOR TLC....I was hoping to BUY your product.. maybe the programming gods are trying to send me a message...

Shalex
Site Admin
Posts: 9543
Joined: Thu 14 Aug 2008 12:44

Re: OFF TOPIC POST (SORRY, I COULD NOT FIND ANOTHER WAY)

Post by Shalex » Wed 04 Oct 2017 16:13

1. Sorry for the inconvenience. I have forwarded your feedback to our web site developers.

2. Please describe the LinqConnect issue you have encountered here or send an email directly to support at devart.com.

dumbledore
Posts: 2
Joined: Wed 04 Oct 2017 06:59

Re: OFF TOPIC POST (SORRY, I COULD NOT FIND ANOTHER WAY)

Post by dumbledore » Fri 06 Oct 2017 03:48

I had no issue with LinqConnect itself. My issue was the with the website while I tried to buy it. :)

AlexT
Posts: 2
Joined: Wed 31 May 2017 12:15

Re: OFF TOPIC POST (SORRY, I COULD NOT FIND ANOTHER WAY)

Post by AlexT » Tue 10 Oct 2017 10:35

Hello!

First of all, thank you for contacting us and bringing the issue to our attention.

We would just like to let you know that our site is being under partial reconstruction, and such issues may appear from time to time while maintenance.

Secondly, you are always welcome to report any issue or discuss any suggestion with our technical specialists at [email protected] , or contact us at [email protected] if you have any inquiry regarding ordering or licensing.

We are always ready to help our customers, including potential ones:)

Best regards,
Alex Terekhov,
Software Marketing Manager
Devart

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