Installer hangs on Help install

Installer hangs on Help install

Postby bradk » Fri 09 Mar 2007 19:51

I've had a couple of devs report the Corelab installer hangs on the standard install on the help installation step. Is this a known issue (V2.50 for .Net 2.0) ? They seem to work around this ok using the custom install and unchecking help. They use Windows XP, as do I, but I have not had the problem.
bradk
 
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Postby Alexey » Mon 12 Mar 2007 08:46

No, it is not known issue. It could possibly happen because of some help collections was opened during installation process. Do you have same Windows XP Service Pack as developers?
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Postby Alexey » Mon 12 Mar 2007 09:06

By the way, what is meant by "hangs on"? Does it show any error or just the process takes much time? It might be not a bug. The process may take several minutes.
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