mysqlnet355pro2 Installation problem (Error 1722).

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TMT
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Joined: Fri 09 Feb 2007 10:42
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mysqlnet355pro2 Installation problem (Error 1722).

Post by TMT » Fri 09 Feb 2007 10:54

We've downloaded the latest CoreLab.Mysql.NET (mysqlnet355pro2.exe)
and have problems with its installation:

Error 1722. There is a problem with this Windows Installer package.
A program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor

System Information:
- OS: Windows XP SP2 (Build 2600.xpsp_sp2_gdr.050301-1519)
- RAM: 1024MB

Software:
- Windows® installer, Version 3.1.4000.1823
- Microsoft Visual Studio 2005, Version 8.0.50727.42 (RTM.050727-4200)
- Microsoft .NET Framework, Version 2.0.50727


Staretd CoreLab installation in debug mode: mysqlnet355pro2.exe /v"/l*v corelab.log"

TMT
Posts: 3
Joined: Fri 09 Feb 2007 10:42
Contact:

Post by TMT » Fri 09 Feb 2007 10:59

Log file is located here: http://www.lps.md/tmp/corelab.log

Alexey
Posts: 2756
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Post by Alexey » Fri 09 Feb 2007 11:01

Can't download the file.
Please send it to me directly (alexeyi at crlab dot com).

TMT
Posts: 3
Joined: Fri 09 Feb 2007 10:42
Contact:

Post by TMT » Fri 09 Feb 2007 11:05

Email sent.
Thank you in advance.

Alexey
Posts: 2756
Joined: Mon 13 Mar 2006 07:43

Post by Alexey » Fri 09 Feb 2007 16:17

Email received and is being investigated.
Look forward to hearing from me again soon.

Paul
Posts: 725
Joined: Thu 28 Oct 2004 14:06

Post by Paul » Thu 22 Feb 2007 07:29

We are investigating this problem. Can you send us content of root folder in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

atheos
Posts: 3
Joined: Wed 28 Feb 2007 06:45

I Have the same problem

Post by atheos » Wed 28 Feb 2007 06:48

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected.Contact your support personnel or package vendor
kind regards,
AtHeOS

Alexey
Posts: 2756
Joined: Mon 13 Mar 2006 07:43

Post by Alexey » Thu 01 Mar 2007 09:53

And your log file is located on ... ?

atheos
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Post by atheos » Thu 01 Mar 2007 10:06


Alexey
Posts: 2756
Joined: Mon 13 Mar 2006 07:43

Post by Alexey » Thu 01 Mar 2007 13:20

What is your operating system?

atheos
Posts: 3
Joined: Wed 28 Feb 2007 06:45

Post by atheos » Thu 01 Mar 2007 13:21

WIn XP SP2

Alexey
Posts: 2756
Joined: Mon 13 Mar 2006 07:43

Post by Alexey » Fri 02 Mar 2007 10:54

Do the following: before cancelling installation process take a screen shot with the list of processes in the Task Manager. Send it to me (alexeyi at crlab dot com) with the log file created during this particular installation.

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