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New License not arrived

Posted: Thu 21 Jan 2016 14:43
by dbenevides
Hello,

Just bought a dotConnect for MySQL Professional TEAM license and not received any email with instructions on how to download it.

How can I get my team up and running since we have stopped development because of trial expiration?

We are on an urgent schedule here and we are unable to work.

Can you please send the instructions / download links as soon as possible?

Hoping to hear from you soon,

Regards,

Daniel Benevides.

Re: New License not arrived

Posted: Thu 21 Jan 2016 15:39
by AnastasiyaD
Daniel,

We received your payment and sent the registration email with detailed instruction. Please check the email address specified during the purchase, including spam and junk folders.

Please let us know if we may be of any further assistance.