Hi,
Some days ago I send a couple of questions about MySQLDirect .NET to the sales team, but I still didn't receive any answer yet.
Could you please inform me how long it usually takes to receive support from Core Lab?
Also when I buy a license for this product, how long will it take to receive the license details?
Kind regards,
Martin de Ruiter
Support
Usually we respond within 24 hours, save for holidays.Could you please inform me how long it usually takes to receive support from Core Lab?
You can contact us using this forum or support e-mail which can be foud in the 'Readme.txt' file.
An order is usually processed within 48 hours.Also when I buy a license for this product, how long will it take to receive the license details?
Ok, it seems I send the questions to the wrong adresses, tried both support e-mail and sales e-mail but received no answer there (although you would expect that they would send it trough to the right adress?), but instead I send my questions now to MySQLDirect .NET support e-mail. Hoping for a quick reply
Good to hear an order is processed quite fast.
Good to hear an order is processed quite fast.