?Registered Users Area?

?Registered Users Area?

Postby WarMacre » Tue 22 Jun 2010 18:04

I know not of any place on this forum where this would be better suited, so here it is.

In this thread (http://www.devart.com/forums/viewtopic.php?t=18027) a Devart Team Member references a "Registered Users' Area" for users with a valid subscription - which I am.

So, I'm wondering, where is this elusive area where I can download the latest versions of dotConnect for MySQL?

I've looked and I've searched and I've wondered aimlessly around the site to no avail. Does it exist? And if so am I blacklisted from this area? :wink:

Best Regards
WarMacre
WarMacre
 
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Postby StanislavK » Wed 23 Jun 2010 09:01

Registered Users' Area can be accessed at
http://secure.devart.com/
The credentials should have been sent to you when you've registered for dotConnect for MySQL. In case you don't have them, please contact our Sales department: sales * devart * com . Please specify your license number in the letter.
StanislavK
Devart Team
 
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Postby WarMacre » Wed 23 Jun 2010 09:26

Thanks for the link. However, with the username and password that I recieved when I subscribed I can only see version 5.50.79.

Some time back one of your colleagues provided me with another username and password and I could access a more up-to-date version, but wouldn't it be easier to create a user account for subscribed users whereby they can access the latest updates using static credentials?

If this is already in-place, why haven't I been provided with this info?

Thanks.
WarMacre
 
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Postby Devart » Wed 23 Jun 2010 10:10

Dear WarMacre,

We have just sent you login info to download the new version.

Regards,
Devart Support
Devart
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Postby WarMacre » Wed 23 Jun 2010 11:20

Thank you for your prompt response. Great service!
WarMacre
 
Posts: 6
Joined: Thu 06 May 2010 16:31

Active subscription, Need to download latest version

Postby bgoodwin » Thu 05 Aug 2010 21:18

I have this same issue-- when I go to http://secure.devart.com/ and login with the info sent to me, I only see version 5.50.79. Can you also send me info on how to get the latest version?

Thanks.
bgoodwin
 
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Postby Devart » Fri 06 Aug 2010 10:17

Hello bgoodwin,

We emailed you upgrade information.

Regards,
Devart Support
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