I need the product I purchased (1 month ago)

[marina.arata]

Hi all, I have a seriuos problem.
On 18 FEB I purchases dotConnect for ORACLE but I didn't receive the email with the link to the publish id.
I requested more times ..to [email protected] and [email protected]... 1 month is passed, and NOW the trial license is expired.
What shall I do ? How can I extend the trial license ? I have paid for the product and I have applications in production fully blocked.
Regards
Marina

[AnastasiyaD]

Dear Marina,

We are sorry for the delay with our reply.

Please be informed that we have resent the registration email to the email address specified during the purchase. Please check it including spam and junk folders. If you did not receive it, please send us an alternative email address to [email protected], to our regret [email protected] and [email protected] are under the unscheduled maintenance at the moment.

Thank you very much for your understanding and patience.

Best regards,
Devart Sales Team

[marina.arata]

Received. Thank you. Marina

[AnastasiyaD]

You are most welcome.

Have a good week.