DotConnect for Oracle 6.00: Download possible

DotConnect for Oracle 6.00: Download possible

Postby goethals.f » Wed 15 Dec 2010 09:03

Hello,

I see that there is a new version 6.00 of dotconnect for Oracle.

But when I enter the registered download area, I only see the version "5.70.190", and NO version 6.00 to download ?

Is my licence (Oracle Developer team licence) not valid for this release-version ?

Or would it be better to send a e-mail to the sales-dept, where i can specify met licence details ?

Thx

Fred
goethals.f
 
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Postby Shalex » Wed 15 Dec 2010 09:25

Please contact our sales department (sales at devart.com) and specify your license details.
Shalex
Devart Team
 
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Postby haukur » Mon 20 Dec 2010 07:46

I have the same problem - tried to send an email to the sales department at december 5. but no reply yet - also tried to send email to support - at - devart 10 days ago but still no reply.
haukur
 
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Postby goethals.f » Mon 20 Dec 2010 08:03

Shalex wrote:Please contact our sales department (sales at devart.com) and specify your license details.



Hello,


I have send an e-mail last week to your sales department. But still not any response back.

I have seen that in the new versions , one of my "bugs/issues" should be solved (see: http://www.devart.com/forums/viewtopic. ... 4382#64382 )

So it would be very good if I can download the new versions.

thx
Fred




PS: I don't know if the fact that the "renew licence" link is shown for my account, could be something that blocks the newest releases...
I have no problem with renewing my licence, but my licence is still valid now
goethals.f
 
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Postby Shalex » Mon 20 Dec 2010 08:59

haukur and goethals.f, thank you for your posting here because I cannot find your tickets registered in our support department. I have forwarded your requests to our sales department.
Shalex
Devart Team
 
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Postby Devart » Mon 20 Dec 2010 10:25

goethals.f wrote:I have send an e-mail last week to your sales department. But still not any response back.

So it would be very good if I can download the new versions.



Dear goethals.f,

We have just sent you credentials to download the new version.
Unfortunately we couldn't see your email sent last week.

If you haven't got upgrade email please contact our sales team.

Regards,
Devart Support
Devart
Devart Team
 
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Postby Devart » Mon 20 Dec 2010 10:35

haukur wrote:I have the same problem - tried to send an email to the sales department at december 5. but no reply yet - also tried to send email to support - at - devart 10 days ago but still no reply.


Dear haukur,

We sent you emails with new credentials to Haukur Ö. Harðarson and haukurh accounts at landsbankinn.is on the 6, 12, 17 of December. Now forwarded to your registration at forums email.
Please check for possible anti-spam filters and confirm receiving it this time.

Regards,
Devart Support
Devart
Devart Team
 
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Postby haukur » Mon 20 Dec 2010 14:14

Hi

I contacted my postmaster and it seems that the emails from you got stuck at our spam filter without letting anyone know about it.

I was quite surprised not receiving response from you, because your support has always been really quick, and it seems that the only thing that failed in this case was our spam filter :-)

Thanks for quick response, and a great product.

Regards,
Haukur
haukur
 
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Postby trescon » Mon 20 Dec 2010 21:30

Hi,

This is also happening to me... I need to download version 6 and the download link doesn't show up.

How do I get this to work, please?

Best regards.
trescon
 
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Postby Shalex » Tue 21 Dec 2010 07:05

trescon, please contact our sales department (sales at devar*com) and specify your license details.
Shalex
Devart Team
 
Posts: 7460
Joined: Thu 14 Aug 2008 12:44


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